Brother Printer Offline Fix Problem

In this article we will discuss about cause of  Brother Printer offline problem. This problem occurs because the consumers are not use to with the advance technology of new Brother Printers. We can also that the technology of modern brother printers are not too user friendly. You can`t print anything when your Brother Printer says offline, Especially its irritates most when you are running a business or going to print something important. In today’s article, we will tell you the causes of why a Brother Printer keeps going offline and also discuss Brother Printer offline fix.

Why is my Brother Printer offline?

Suppose Your Printer stops printing and Brother Printer says offline. It means your printer has some hardware or software difficulty. The Brother Printer offline issue is a common issue, and it can happen with the printer of any brands. So, never doubt your printer brand “BROTHER.” Brother is a Japanese technology-advanced electronics company. Also, Brother Printers are well-built and durable for all purposes.

Remember, Offline printers can’t communicate with your PC. We will later discuss in the blog about “Brother Printer offline fix windows 10” . To Resolve this issue from the roots, you should know why such a problem happens and how to troubleshoot them in the initial stage.

The reason behind this issue could be an error in Wi-Fi, connectivity, and power supply. So, check your internet connection and power supply. Also, ensure whether they are connected properly or not as this is the only way to get rid of this hurdle. You can either solve this issue by performing troubleshooting steps or taking the help of experts as well.

Is your Brother Printer offline? [ Checking Printer Status]

When your Brother Printer is offline, you’ll face issues while getting prints. Therefore, the difficulty got to be solved soon. If your Brother Printer says offline, then you would like to see a couple of things before getting to solve the difficulty.

First, verify if your printer is on.

    • If you notice that your brother printer’s screen is black, then it means it’s not ON. In such a case, you ought to check the printer and wake it up from the sleep mode and switch it on.

    • If you’re unable to show it on, confirm that it’s connected to a working power socket.

    • When your printer activates, check the LCD screen to ascertain if it’s a mistake message like low ink or empty ink cartridges or paper jam issues. Sometimes thanks to these small issues, your printer can also become offline and deny from printing.

Make sure that the printer is connected to PC

    • If you’re using the USB cable to attach your printer with a PC, make sure the cable is connected well. If the cable is loose and not connected well with the pc, you’ll face a brother printer offline issue.

    • To solve the difficulty, connect the printer directly with the pc using the wireless method.

    • If you’re using coaxial cable to attach your printer with the router, confirm that it is firmly connected. Also, confirm that your printer and computer are both becoming the full network.

    • Use the Network Configuration page to understand the IP address if you’ve got established the wireless connection.

Ensure that your Brother printer is about as Default

    • If your printer (that you’re using for printing) isn’t set as default printer, then it will explain the problem as Brother printer offline windows 10.

Choose Set As default Printer

    • To solve the issue first set your Brother Printer as a default printer.

  • Secondly, delete all the previous printing commands.

Check if your Brother printer offline

    • If your printer is offline then you will have printer offline issue

    • Therefore, to check the issue, go to the printer’s window:

    • Select your printer and right-click

    • In the drop-down menu select “See what’s printing”

    • In this window click on Printer

    • Now select “Use Printer Online”

If you are unaware of the cause that is causing the brother printer offline issue, then read further to know major reasons behind printer offline error. As knowledge about the cause is required before you step forward to its troubleshooting steps because it helps users in solving the error easily.

Brother Printer offline windows 10

Fixing Brother Printer Offline Problem in windows 10

Have you recently updated your Windows operating system to the latest version Windows 10? After updating Windows, your Brother Printer might stop working, maybe because your new windows is not support printer drivers or setup anymore.

When you update your Windows, you also have to update  and software accordingly. Otherwise, previously installed drivers stop supporting with new Windows and can cause brother printer offline windows 10. And if you don’t rectify this issue soon, then you continuously face the error. brother printer offline windows 10 But you don’t need to feel bad about this, as we have the solution for the issue.

Here on the page, you will get expert guidance to make a brother printer online. Let’s have a glance over below-mentioned points:


The printer will display offline issues when you are not connected with the PC, internet network or device properly. Follow the given steps carefully and appropriately:

    • Restart your Brother printer device first

    • Wait few seconds until the printer is ready

    • After that Check your printer connection

    • Make sure that the cable connection is plugged in properly and securely on your PC and printer

    • Ensure that you are connected to the right network internet access and IP address

    • If you have connected your printer via wireless connection then rebuild the connection

    • Check if your internet router is having high-speed network connection

Finally, Run the Test Print


If the USB cable is properly connected but the still  Brother Printer offline, then it might have something to do with the printer status. Here is how you can fix Brother Printer offline issues.

    • Go to “Printers and Devices” from Control Panel

    • Select your printer from the list, and

    • Right-click to open the drop-down menu

    • Click on “See what’s printing” option

    • Select “Set as default printer”

    • Below the “Set as default printer” you can see your printer status – offline or paused.

    • If the printer is paused, simply click on “Resume printing”.

You can also set your printer to print.

Run the Test Print

In the Test Print, you will get to know what issue your printer is facing and if the issue is solved or not. After



Sometimes due to paper jam issues, your printer fails to perform normally. And this can also be the issue that it is showing Brother Printer’s office error. Hence, to solve the error you need to perform the below steps:

    • First, check for the paper jam manually

    • If you find that the paper has jammed in between the rollers

    • If yes, then it is the cause for Brother printer offline issue

    • Now, switch off the printer and unplug it from the power supply

    • Open the Brother Printer to take out the rollers

    • Now gently take out printing rollers

    • If the option is not available with your printer

    • Then try to pull the paper gently

    • Once the paper is out between the rollers


Given a printing command and see if the issue is coming again

The above steps will solve your problem and if not, then you can ask for the technician`s help.

How to Bring Printer offline to online ? ( Mac Os )

When you try to print from your brother printer, you get the office error message suddenly. This brother printer offline error makes it annoying to print any document. This is a very intricate technical error for you. While you get Brother Printer offline error message on  your mac, Brother printer offline windows 10 team is ready to help you for quick solutions. Printer experts are technically trained to solve your brother printer is offline error simply. Here are some technical steps to brother printer offline fix issues on Mac computers.

Method 1– Make sure while the brother printer is turned on and there are no problems

If the screen of the printing machine or LCD is empty, it is possible that the brother printer has not turned on. Make sure that the printing device and observe if it comes out of sleep mode. Still, if the device is in sleep mode, make sure while the cable has connected into a functioning outlet and power button has turned on. Ensure printing machine display screen for any error messages. Their errors could be paper jamming or Ink empty. If any issue is displaying on the screen, troubleshoot it to resolve the problem.

Method 2-Make sure that the brother printer is the default printer

Anyone can’t print unless the printing machine is set as the default printer. So, check while the device is set as the default printer. If it has not been established as the default printer, you need to set it as a default printer.

    • Click on the Apple button.

    • Click on the System Preferences option.

    • Go to Print option and Apply Fax or Print command and Scanners.

    • Choose Brother Printer from the drop menu of the default printer.

Method 3-Remove All Printer Jobs

    • Choose system preferences.

    • Click on Scan & Print.

    • Choose your printing machine.

    • Click on “open print Queue”.

    • Choose the printer job and remove.

Method 4- Update Brother Printer driver regularly

The brother printer drivers need to update regularly to keep the printer running well. Updating the driver can resolve all the driver problems with the printing machine. It will boost the performance of the system. You can either download the driver updates manually or you can use any driver update tool to download the driver updates.

    • Type your Brother Device model number.

    • Click on the search button.

    • Then again, browse your printing machine.

    • Click on “Downloads’.

    • Choose Mac in the downloading dialog box.

    • Make Quick Click on the version of your Mac OS.

    • Click on the “Search” button.

    • You have to go to the drivers dialog box.

    • Click on the printer driver option.

    • Click on the blue option, “Agree to EULA and download”.

    • Wait for the downloading process to finish.

    • Go to the default download location.

    • Make a double click on the downloaded file to open it.

    • Finally, you should follow on-screen steps and install the driver on the computer system.

Thereby following all above steps, you can fix Brother printer offline windows 10 error correctly. Still, if you are facing this error again and again, you can take complete help from certified printer experts immediately.

You can contact Brother Printer, if still your problem is not solved, +1-000-000-0000



Frequently Asked Questions about brother printer offline fix

    • Brother printer offline how to turn online?

For that, you need to press the ‘Start’ button.

    1. In the ‘All Programs’, you need to go to the ‘Devices and Printers’ option.

    1. Right-click on the printer icon available over there.

    1. Click on the ‘See What’s Printing’ option.

    1. From the menu, you should remove the check mark from ‘Use printer offline’ option.

    1. Restart your computer system, and then check the status of the printer.

By following these steps, you will be able to get your Brother Printer back online in no time.

    • why is my brother printer offline?

If your printer says offline, it is an indication that your printer is completely unable to communicate with your PC. Connectivity problem is the main reason behind the offline problems that you need to check if any problem takes place. As quickly as you resolve connection troubles, you can leverage the printer at its best. Moreover, you can also check out the setting whether it is online or offline. If you see ‘Use Printer offline’ with a check mark, you should uncheck the tick mark.

    • Why A Wireless Brother Printer Is Offline?

There are various possible reasons which cause the printer offline problems. An offline printer status simply means that you are having a hard time communicating with your laptop or your computer system. Connection problems, faulty printers and many more play an important role in the occurrence of the same. You should check the network and make sure it is stable and working properly. Next, you should check the setting of the printer to resolve such hurdles completely from the root. So, what are you waiting for?

    • How Do I Connect My Printer Via WI-FI?

Press the Windows ‘Start’ button first

    1. Then, you need to select the ‘Control Panel’ option.

    1. In the Control Panel menu, you should double-click the ‘Printers’ option in the Control Panel.

    1. An ‘Add Printer’ icon appears that you need to double-click on it.

    1. In the printer setup wizard, go with the ‘A Network Printer’ option.

    1. Now, you will be able to connect to the Wi-Fi network and you can test it by printing a blank paper.

Moreover, you can also get a reliable solution regarding the same if you are confronting any troubles.

    • How Can I Connect My Printer To My Laptop?

First of all, you need to connect your printer to your laptop using the USB cable. After that, you will have to go to ‘Control Panel’ and navigate to the ‘Printers or Printers’ option. Double-click on it and then the list of printers appears here. Moreover, you need to select the printer and click on the ‘Add a Printer’ option. In the Add Printer Wizard, you need to follow the on-screen steps to complete the printer connection task with the laptop.

    • How Do I Get My Brother Printer Out Of Sleep Mode?

Press the ‘Menu’ option from the printer and choose the ‘General Setup’ option. Go to ‘Ecology’ and then ‘Sleep Time’ where you need to enter 00 to 99. Besides, you can also turn Sleep Mode off, by just simply pressing the ‘Start’ button. You should also press the ‘OPTIONS’ keys simultaneously and your device will open the ‘Sleep Mode’. Now, you should select the mode by pressing the Up/ down arrow key. Also, you should press the ‘OK’ key and then ‘STOP’ key to do so.

    • How Do I Fix My Printer Not Responding?

So, why are you worrying about printers not responding to problems? Below are some suitable troubleshooting practices through which you can easily resolve printer not responding problems: Have a look:

    1. Check out the network connections and figure out the problems if they exist.

    1. Make use of the printer troubleshooter to fix such troubles in no time.

    1. You should also disable the firewall to get rid of not responding to problems.

    1. Also, you can disable the security suite to exterminate such kinds of hurdles.

    • How Do I Turn Off My Brother Printer?

    1. Click on the ‘Start’ button on your PC.

    1. Go to the ‘Devices and Printers’ option.

    1. A Brother Printer icon shows up, right-click on it.

    1. Navigate to the ‘See What’s Printing’ option

    1. Tick the check mark which is available next to the ‘Use Printer Offline’ option.

Doing so will immediately turn off the Brother Printer. However, you can also turn on the printer by just following the same steps. But you need to check the mark next to the ‘Use Printer Online’ option.

We hope this blog will help you in fixing brother printer offline problem. Thanks for Reading.

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